![]() Train new employees on proper procedures and policies.Monitor inventory levels and order supplies as needed.Upsell additional items when appropriate.Process payments accurately and efficiently.Respond promptly and courteously to customer inquiries and complaints.Follow health and safety guidelines at all times.Maintain a clean and organized work area.Ensure that all products are prepared according to Domino’s standards.Accurately enter customer orders into the point-of-sale system.Provide excellent customer service to all customers, including taking orders over the phone and in person.Domino’s Customer Service Representative (CSR) Job DutiesĪ Domino’s Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Additionally, they may be responsible for handling cash and credit card transactions. CSRs must also ensure that orders are accurate and delivered on time. This includes taking orders over the phone, online, or in person, answering customer inquiries, and resolving customer complaints. They are known for their fast delivery and delicious pizza.Ī Customer Service Representative (CSR) at Domino’s is responsible for providing excellent customer service to customers. ![]() If you have questions or need assistance completing or participating in an independent franchisee’s application process, please contact that franchisee directly.Domino’s is a global pizza delivery company that operates more than 17,000 stores in over 90 countries. If you are hired to work in a franchisee’s store, the independent franchisee will be your only employer. Each independent franchisee and each franchisee store is unique, and each independent franchisee is alone responsible for all employment matters in their store, including the terms and conditions of employment for their employees, such as those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Depending on the store you select, the job you apply for may be in a store owned and operated by an independent franchisee instead of Domino’s. Each independent franchisee is a separate company that is not owned by Domino’s, and each franchisee is the sole employer of the individuals that work in its Domino’s® stores. Most Domino’s® stores are owned and operated by independent franchisees, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. All inquiries by Agencies to become a provider of recruiting services to Domino’s Pizza LLC must be directed to and approved by Domino’s Corporate Director of Global Talent Acquisition. Agencies that have fee agreements with Domino’s Pizza LLC and have been engaged on a specific search shall follow the submission process outlined by the Domino’s Corporate recruiter with whom they are partnering with on the search. Domino’s Pizza LLC will have the right to hire that candidate at its discretion without any fee owed to the Agency. Any employment agency or professional recruiter (“Agency”) that submits an unsolicited resume for a Corporate position to Domino’s career site or directly to any Corporate employee, does so with the understanding that the resume will become the property of Domino’s Pizza LLC. Notice to Employment Agencies and Professional Recruiters: The Domino’s Pizza LLC Corporate hiring team will not accept unsolicited resumes from any source other than directly from a candidate for a Corporate position. QualificationsĬustomer Service, Cash handling Additional InformationĪll your information will be kept confidential according to EEO guidelines. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.Ī fun and friendly person, who is comfortable talking to strangers.Ī team player who is punctual and has a positive attitude! Maintaining a clean and organized work environment from our customer’s viewpoint. Making consistent products within Domino’s Pizza guidelines. Operating the cash register and collecting payment from customers. Greeting customers and taking orders with a smile! Your job responsibilities would include (but are not limited to): Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. We are looking for Customer Service Representatives with hustle, personality and people skills. Come Work for #1 Pizza Company in the world.
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